Privacy policy

Acqua Bathrooms (“we”, “us”, “our”) is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth).

1. What Information We Collect

When you place an order, make an enquiry, or use our website, we may collect:

We also collect website usage data through cookies and analytics tools to improve your experience.

We use your information to:

We only use your information for the purpose it was collected or as required by law.

If you subscribe to our emails or opt in during checkout, we may send you updates about:

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

All returns and claims must be submitted through:

Information submitted through the portal is used solely to process and assess your return request.

We use trusted third-party providers to operate our business, including:

These providers may store or process data outside Australia. We take reasonable steps to ensure they comply with applicable privacy laws.

Once you leave our website or are redirected to a third-party site, their privacy policies apply.

Payments are processed securely by PCI-DSS compliant providers.

We do not store full credit card details on our servers.

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no method of transmission over the internet is completely secure.

Our website uses cookies and similar technologies to:

You can adjust your browser settings to refuse cookies, however some features of the site may not function correctly.

We use tools such as Google Analytics to understand how visitors interact with our website.

You may request access to, correction of, or deletion of your personal information by contacting us.

We will respond within a reasonable timeframe, subject to legal requirements.

If you believe your privacy has been breached, please contact us using the details below. We will investigate and respond promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

We may update this Privacy Policy from time to time. Updates take effect when published on our website.

Acqua Bathrooms
8 Parramatta Road
Clyde NSW 2142
Australia